Terms and Conditions of Service
Welcome to W-CRM Solutions. These Terms and Conditions govern your use of the CRM platform and services provided through our website https://wcrm.viraltemy.com/. By registering an account or accessing our tools, you agree to be bound by this legal agreement between you (the «User») and Viraltemy Tech Systems (the «Provider»).
1. Acceptance of Terms
By accessing https://wcrm.viraltemy.com/, you represent that you have the legal authority to enter into this agreement on behalf of yourself or the entity you represent. If you do not agree to these terms, you must immediately cease all use of our CRM services.
2. Description of Service
W-CRM Solutions provides a cloud-based Customer Relationship Management (CRM) platform designed to assist businesses in lead management, sales automation, and customer data organization. The Provider reserves the right to modify, update, or discontinue features of the platform at its sole discretion to improve the user experience or system security.
3. User Accounts and Security
To utilize our CRM tools, you must create a secure account. You are responsible for:
Maintaining the confidentiality of your login credentials.
All activities that occur under your account.
Notifying https://wcrm.viraltemy.com/ immediately of any unauthorized access or security breach.
Ensuring that the information provided during registration is accurate and business-related.
4. Data Ownership and Privacy
User Data: You retain full ownership of all data, contacts, and information uploaded to the CRM. The Provider does not claim any rights to your proprietary business information.
Provider’s License: By using https://wcrm.viraltemy.com/, you grant us a limited license to host and process your data solely for the purpose of providing the CRM services.
Privacy: Our data handling practices are governed by our Privacy Policy, ensuring that your business intelligence remains confidential and secure.
5. Acceptable Use Policy
Users agree not to use the platform for:
Engaging in «spamming» or sending unsolicited bulk communications.
Storing or transmitting malicious code, viruses, or harmful scripts.
Attempting to reverse engineer or gain unauthorized access to the source code of https://wcrm.viraltemy.com/.
Violating any local or international data protection laws (such as GDPR or CCPA).
6. Service Availability and Support
We strive for a 99.9% uptime for https://wcrm.viraltemy.com/. However, the Provider is not liable for service interruptions caused by:
Scheduled maintenance (notified in advance).
Issues with the User’s local internet connection or hardware.
Forces beyond our reasonable control (Force Majeure).
7. Limitation of Liability
To the maximum extent permitted by law, Viraltemy Tech Systems shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or business data, arising from the use or inability to use the CRM services at https://wcrm.viraltemy.com/.
8. Intellectual Property
The «W-CRM» brand, logos, software architecture, and all original content on the website are the exclusive property of the Provider. Users are granted a non-exclusive, non-transferable right to use the platform for their internal business operations during the term of their subscription.
9. Termination
The Provider reserves the right to suspend or terminate access to https://wcrm.viraltemy.com/ for any User who violates these Terms and Conditions. Upon termination, the User will be given a reasonable window to export their data before it is permanently deleted from our servers.
10. Governing Law and Contact
This agreement is governed by the laws of the State of Bolivar, Venezuela. For any legal inquiries or support requests regarding these terms, please contact us at: legal@wcrm.viraltemy.com.
Effective Date: April 4, 2026.